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BOOKING / REGISTRATION POLICY
1. Payment Terms
Payments are due within 7 days of invoice date. We accept credit cards, PayPal, and bank transfers. A 50% deposit is required to book coaching sessions.
2. Late Payment Penalties
A late fee of $25 will be applied to invoices unpaid after 14 days, with an additional 1.5% interest charge per month on the outstanding balance.
3. Cancellation and Refund Policy
Clients must cancel at least 24 hours in advance to avoid a cancellation fee of 50% of the session cost. No refunds will be issued for sessions canceled less than 12 hours in advance.
4. Package Deals and Subscriptions
Coaching packages include a set number of sessions per month and require a three-month minimum commitment. Payments for packages are due monthly in advance.
5. Dispute Resolution
In the event of a dispute, clients are encouraged to contact our billing department to seek a resolution. Unresolved disputes will be submitted to mediation.
